Boohoo´s customer service email

Contact Boohoo through their mail

customerservices@boohoo.com customerservices@boohoo.com

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Comments ( 19 )

  • What a terrible way to run a business no telephone contact and by the looks of messages on here no replies from them by email or face book,It’s a disgrace.I have sent two messages via the web site but no reply.I will put my . I do not want to put all of my order or personal details on here,I would like a private conversation with boohoo.I will try through the website again and if no success I will be banging on their front door.

  • What a terrible way to run a business no telephone contact and by the looks of messages on here no replies from them by email or face book,It’s a disgrace.I have sent two messages via the web site but no reply.I will put my . I do not want to put all of my order or personal details on here,I would like a private conversation with boohoo.I will try through the website again and if no success I will be banging on their front door.

  • I do my order yesterday i told i would get it today 29229739 i dont want it next week could one of the team help me please i could like it tomorrow

  • Hi. I have returned my items and awaiting for my refund now. My order number is 27106048

    Looking forward to hear from you.

    Asma

  • I received an email from boohoo on 13/10 saying I would receive my refund £71.00 within 5 working days, I am still waiting. I have sent so many messages but do not appear to be getting anywhere. Please can this be resolved asap or provide a number so I can speak to someone. I need this money a sap.

    Customer order number 23243663

  • I have received my parcel today and it is missing a dress. Plz get in contact with me to refund my money or send the dress. Thank you

  • hi I sent some items back to you but havnt yet received my refund how do I find out when I will be getting it and if you have received the items many thanks x

  • Hi Boohoo,

    sent a pair of boots back last week, and I still have not heard anything re the boots. I would like a full refund as the boots were damaged. Order # is xxx57940, please tell me how soon I will get my refund?

    thank you

  • Hi ordered on the 14.06.2015, delivery said 3-5 working days I still haven’t received it and it’s the 21.06.2015. I am going on holiday tomorrow so want my order here by tomorrow as it should of been here by Friday at the latest. If it is not here by tomorrow I want my money back and I want to speak to someone on phone as I will not have my holiday clothes and will want to be compensated for this.

  • I’ve placed my order before 9pm but didn’t enter the flash code by mistake but as a regular customer can I please have the £1.99 next day delivery! My order number isXXX13211. I will await your reply, many thanks!

  • Hi I returned a pair of shoes, I’m querying when I will receive my refund. I should have received it by now. Thanks

  • Hi, I bought some clothes online since 1 week but I haven’t got all of them, 2 dresses are missed.
    My order number is xxx35651.
    The dresses codes are : AZZ16707-133-20 Rose Strappy Halterneck Bandage Midi Dress
    the second one is AZZ18107-104-20 Rose Strappy Halterneck Bandage MidI Dress
    please try and sent it to my by this days if not I would have to cancel the order.
    Thanks

  • Hello. I orders 2 different orders from u. But sent them back . But kept a dress and top. But 2 wks later still not received my money back. On my credit card. U have got me down as julia bramle. But my credit card in my maiden name julia grant. And the email account. here is my credit card nu.which I order with.luma. Can u please look into this 4 me as ive had no problems before. Thanku.

  • I was wondering if you have a catalogue to send out. My address is 76 Erskine Hill , London NW11 6HG.
    I was trying for a few days to order a pair of shoes, but when it came to purchasing the item your web site failed . Now you seem no longer have my size. Await to hear from you.

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